Create a Mailbox Monitoring Solution

Self-paced Workshop I wonder how many of us use shared mailboxes to funnel work? How well does a shared mailbox, on its own, work. Do all team members do their fair share of the work answering messages from the shared mailbox or does social loafing run rampant? Maybe it is time to consider monitoring email in shared mailboxes. After all, receiving and responding to email can require a lot Read More…

Create Documents Instantly with Power Automate

A while ago, I was asked about the possibility to automate creating documents. Recently, a friend asked the same question. Her organization is hoping to develop a homegrown solution instead of purchasing a tool that fails to do everything they need it to do. I’d worked out a pretty quick solution and thought to share it here, too. First Things, First Is automation worth it? For automatic doRead More…