Take a completely manual and tedious process of filing received email and recording data manually in a spreadsheet and re-imagine the process with a suite of tools to automatically manage the flow of information to internal teams, while providing real-time analytics to business leaders.
We can craft solutions that leverage Microsoft’s Power Automate, SharePoint, PowerApps and Power BI, tools readily available in most Microsoft tenant subscriptions. This solution eliminates the manual processes of checking various Microsoft Outlook mailboxes and manual typing in Microsoft Excel spreadsheets.
The task of managing multiple shared mailboxes and spreadsheets has been traded in for a single PowerApps app for support members.
Business leaders have constant visibility of team performance and can drive performance.
This solution provides many added benefits. It’s no longer necessary for business leadership to manage access to shared mailboxes, removing a large administrative burden. In fact, access to the actual mailboxes has been removed from team members since there is no need to peruse actual mailboxes. This process change has an additional set of benefits, too. Accidental deletion and movement of email messages is eliminated.
These tools are just a small taste of the robust solution.
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